Privacy Policy

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for volunteer opportunities
• Apply for job positions with our organization
• Make donations or contributions
• Subscribe to our newsletter or communications
• Contact us through our website forms
• Participate in our events or programs
• Submit testimonials or feedback

Types of Personal Information

The personal information we collect may include:

• Identity Information: Name, date of birth, gender, photograph
• Contact Information: Email address, phone number, mailing address
• Professional Information: Resume, work experience, educational qualifications, skills
• Financial Information: Payment details, donation history (processed through secure third-party payment gateways)
• Demographic Information: Age, location, interests, areas of volunteer interest
• Technical Information: IP address, browser type, device information, operating system

How We Use Your Information

We use the information we collect for the following purposes:

Organizational Operations

• Processing volunteer applications and coordinating volunteer activities
• Evaluating job applications and conducting recruitment processes
• Processing and acknowledging donations
• Issuing tax exemption certificates under Section 80G of the Income Tax Act, 1961
• Managing event registrations and participation

Communications

• Sending newsletters, updates, and information about our programs and activities
• Responding to inquiries, comments, and feedback
• Notifying you about changes to our services or policies
• Sending important administrative information

Legal Compliance and Protection

• Complying with legal obligations under Indian law
• Maintaining records for tax and regulatory compliance
• Protecting our rights, privacy, safety, or property
• Detecting and preventing fraud or security breaches

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email communication services
• Data analytics and website performance monitoring

These service providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required to:

• Comply with court orders, legal processes, or government requests
• Enforce our terms and conditions
• Respond to claims that any content violates third-party rights
• Protect the rights, property, or safety of our organization, users, or the public

Organizational Transfers

In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the successor organization, subject to the same privacy protections.

Data Security

We implement reasonable security practices and procedures as required under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Security Measures

• Encryption: We use SSL/TLS encryption for data transmission
• Access Controls: Limited access to personal information on a need-to-know basis
• Secure Storage: Data stored on secure servers with regular backups
• Regular Audits: Periodic security assessments and updates
• Password Protection: Strong password requirements and secure authentication

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

Your Rights Under Indian Law

Under the Information Technology Act, 2000, and applicable rules, you have certain rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you and obtain a copy of such information.

Right to Correction

You can request correction of any inaccurate or incomplete personal information we hold about you.

Right to Withdraw Consent

You may withdraw your consent to the processing of your personal information at any time. However, this will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Deletion

You can request deletion of your personal information, subject to our legal obligations to retain certain data for compliance purposes.

Right to Opt-Out

You can opt-out of receiving promotional communications by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly through the contact information provided below
• Adjusting your communication preferences in your account settings

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize your browser and capture certain information.

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect information about website usage to improve our services

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by our website and services.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email or through a prominent notice on our website
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in [Your City], India.