Terms and Conditions

Definitions and Interpretation

In these Terms, unless the context otherwise requires:

• "Organization," "we," "us," "our" refers to Swachh Brahmaputra Valley Foundation
• "User," "you," "your" refers to any person accessing or using our services
• "Services" includes our website, programs, activities, events, and all related services
• "Content" means any text, images, videos, audio, or other materials available through our services
• "Donation" refers to any voluntary contribution made to support our mission
• "Volunteer" means any individual who offers their time and services without compensation
• "Personal Information" has the meaning ascribed to it under the Information Technology Act, 2000

Use of Our Services

Eligibility

You must be at least 18 years of age to use our services independently. Users under 18 may use our services only with the consent and supervision of a parent or legal guardian.

License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal, non-commercial purposes.

Restrictions

You agree not to:

• Use our services for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our services
• Reproduce, duplicate, copy, or resell any part of our services without permission
• Use automated systems or software to extract data from our website

User Accounts and Registration

Account Creation

Certain features of our services may require you to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

Account Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your account if we believe you have violated these Terms or engaged in fraudulent or illegal activities.

Donations and Contributions

Tax Benefits

Swachh Brahmaputra Valley Foundation is registered under Section 12A and holds 80G certification under the Income Tax Act, 1961. Donations made to our organization are eligible for tax deductions as per Indian tax laws.

Donation Processing

• All donations are processed through secure third-party payment gateways
• We do not store your complete credit card or banking information
• Donations are voluntary and made at your own discretion
• Receipt for donations will be issued for tax purposes
• Foreign contributions are accepted in compliance with the Foreign Contribution (Regulation) Act, 2010

Use of Donations

All donations received will be used for the charitable purposes and programs of the Organization as determined by our Board of Directors. We reserve the right to allocate donations to areas of greatest need unless specifically designated otherwise.

Volunteer Programs

Volunteer Application

By applying to volunteer with us, you:

• Certify that all information provided in your application is true and accurate
• Agree to undergo any background checks or verification processes as required
• Understand that volunteer positions are unpaid
• Acknowledge that acceptance as a volunteer is at our sole discretion

Volunteer Responsibilities

As a volunteer, you agree to:

• Follow all organizational policies, procedures, and guidelines
• Maintain confidentiality of sensitive information
• Represent the Organization in a professional and ethical manner
• Complete assigned tasks and commitments to the best of your ability
• Respect the rights, dignity, and privacy of all individuals

Liability and Insurance

The Organization maintains appropriate insurance coverage. However, volunteers participate at their own risk and are encouraged to maintain personal health and accident insurance.

Intellectual Property Rights

Ownership

All content, materials, features, and functionality available through our services, including but not limited to:

• Text, graphics, logos, images, and photographs
• Videos, audio files, and multimedia content
• Software, code, and technology
• Trademarks, service marks, and trade names
• Design, layout, and "look and feel" of the website

are owned by Swachh Brahmaputra Valley Foundation or our licensors and are protected by Indian and international copyright, trademark, and other intellectual property laws.

Restrictions on Use

You may not:

• Copy, modify, or create derivative works of our content
• Use our trademarks or branding without written permission
• Remove or alter any copyright, trademark, or proprietary notices
• Use our content for commercial purposes without authorization

Limited License

You may download and print materials from our website for personal, non-commercial use only, provided you maintain all copyright and proprietary notices.

User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Unlawful Activities

• Violating any local, state, national, or international law or regulation
• Infringing upon intellectual property rights of others
• Engaging in fraudulent, deceptive, or misleading practices
• Transmitting any unlawful, threatening, abusive, defamatory, or obscene content

Harmful Activities

• Uploading viruses, malware, or malicious code
• Attempting to interfere with the proper functioning of our services
• Gaining unauthorized access to our systems, networks, or data
• Impersonating any person or entity
• Harassing, threatening, or intimidating others

Commercial Misuse

• Using our services for unsolicited commercial communications (spam)
• Engaging in any form of commercial solicitation without permission
• Scraping or data mining our website

Content Submission and Usage Rights

User-Generated Content

When you submit content to us (including testimonials, feedback, photographs, or other materials), you:

• Represent that you own or have the right to submit such content
• Grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the content
• Waive any moral rights in the content to the extent permitted by law
• Agree that we may use your name and likeness in connection with the content

Content Standards

All submitted content must:

• Be accurate and truthful
• Not violate any third-party rights
• Not contain offensive, harmful, or inappropriate material
• Comply with all applicable laws and regulations

Right to Remove Content

We reserve the right to review, monitor, edit, or remove any user-generated content at our sole discretion without notice.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Our services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind
• We make no representations or warranties regarding the accuracy, reliability, or completeness of content
• We do not warrant that our services will be uninterrupted, secure, or error-free
• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
• We are not responsible for any delays or failures resulting from circumstances beyond our reasonable control

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY INDIAN LAW:

• Swachh Brahmaputra Valley Foundation and its directors, officers, employees, volunteers, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim, or INR 5,000, whichever is less
• We are not liable for any loss or damage caused by events beyond our reasonable control (force majeure)
• We are not responsible for actions or content of third parties

Exceptions

Nothing in these Terms shall limit our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under Indian law

Indemnification

You agree to indemnify, defend, and hold harmless Swachh Brahmaputra Valley Foundation, its directors, officers, employees, volunteers, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any rights of third parties
• Your violation of any applicable laws or regulations
• Any content you submit or transmit through our services

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with our defense.

Refund and Cancellation Policy

Donations

As per the guidelines of the Income Tax Department and charity laws in India:

• Donations are generally non-refundable as they are voluntary contributions
• Refunds may be considered only in exceptional circumstances, such as:
  • Technical errors resulting in duplicate payments
  • Unauthorized transactions
  • Erroneous donation amount
• Refund requests must be made within 7 days of the donation with valid proof
• If a refund is approved, it will be processed within 15-30 business days
• Tax exemption certificates issued for refunded donations must be returned

Event Registrations

• Event cancellation policies will be specified at the time of registration
• Refunds for event cancellations will be processed as per the specific event policy
• We reserve the right to cancel or postpone events due to unforeseen circumstances

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to:

• The collection, use, and disclosure of your personal information as described in our Privacy Policy
• Our compliance with the Information Technology Act, 2000 and related rules
• Our reasonable security practices for protecting sensitive personal data
• The transfer of data to third-party service providers as necessary for operations

For detailed information about how we handle your personal data, please review our Privacy Policy.

Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for:

• The content, privacy policies, or practices of third-party websites
• Any damage or loss caused by your use of third-party services
• The availability or accuracy of third-party content
• Any transactions between you and third parties

We encourage you to review the terms and privacy policies of any third-party services you access through our website.

Payment Gateway Services

Donations and payments are processed through third-party payment gateways. By making a payment, you agree to the terms and conditions of the respective payment service provider.

Modifications to Terms

We reserve the right to modify, amend, or update these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Post the revised Terms on our website
• Notify you of material changes via email or website notification
• Provide reasonable notice before changes take effect

Your continued use of our services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must discontinue use of our services.

Termination

Termination by You

You may terminate your use of our services at any time by:

• Discontinuing access to our website and services
• Closing your account (if applicable)
• Contacting us to request account deletion

Termination by Us

We may suspend or terminate your access to our services immediately, without prior notice, if:

• You violate these Terms or any applicable laws
• We are required to do so by law or court order
• We believe your actions may harm us, other users, or third parties
• You engage in fraudulent or illegal activities
• Your account has been inactive for an extended period

Effect of Termination

Upon termination:

• Your right to access and use our services will immediately cease
• We may delete your account and all associated data
• Provisions that by their nature should survive termination will remain in effect
• You remain liable for any obligations incurred prior to termination

Dispute Resolution and Governing Law

Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of India, including but not limited to:

• The Indian Contract Act, 1872
• The Information Technology Act, 2000
• The Consumer Protection Act, 2019
• Any other applicable Indian laws and regulations

Jurisdiction

Subject to the arbitration clause below, the courts of [Your City], India shall have exclusive jurisdiction over any disputes arising from these Terms.

Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996:

• The arbitration shall be conducted by a sole arbitrator mutually appointed by both parties
• The seat of arbitration shall be [Your City], India
• The language of arbitration shall be English
• The arbitrator's decision shall be final and binding on both parties
• Each party shall bear their own costs unless otherwise awarded by the arbitrator

Informal Resolution

Before initiating arbitration or court proceedings, you agree to first contact us to attempt to resolve the dispute informally. Please send your concerns to the contact information provided below.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Swachh Brahmaputra Valley Foundation regarding your use of our services.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.

No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and us.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, epidemics, pandemics
• War, terrorism, civil unrest, riots
• Government actions, laws, regulations, or orders
• Strikes, labor disputes
• Interruption of utilities or telecommunications
• Cyber attacks, system failures

Language

These Terms are written in English. If translated into other languages, the English version shall prevail in case of any inconsistency or discrepancy.

Compliance with Laws

You agree to comply with all applicable laws and regulations in your use of our services, including but not limited to:

• Foreign Contribution (Regulation) Act, 2010 (for foreign contributions)
• Prevention of Money Laundering Act, 2002
• Income Tax Act, 1961
• Companies Act, 2013 (where applicable)
• All applicable state and local laws